Returns / Exchanges / Refunds Policy
Little Dream strive for 100% customer satisfaction and we take special pride to ensure that all items are beautifully presented and in perfect order when despatched. We do ask that you check size charts where possible or contact us by phone or email for proper sizing but In the event that your garment is not suitable because of size we do offer the following options:
- Exchange or credit note to the value of the items purchased, excluding delivery charges. Within 7 days of receiving goods (14days for international orders)
- Return shipping is the buyer’s responsibility unless there was a mistake on the order or product is faulty
- The item must be in its original, undamaged packaging, be unworn, unused and with all tags and parts intact. If the product is deemed to be in used condition, it will be returned to you and you will be liable for all additional shipping costs.
- Customised, made to measure, and personalised items cannot be returned or exchanged.
- Hair Accessories, hosiery and earrings are non-refundable and non-exchangeable.
Damaged or Faulty Items
Our items are of extremely high quality and we thoroughly check and carefully package prior to delivery. If however you receive a faulty or damaged item, please contact us to discuss appropriate action. We can offer an exchange or should the product be unavailable, we can provide a refund. Please report faulty or damaged items within 48 hours of receiving your order.
Exchanges or returns can be made in store or must be posted. We are not responsible for return packages that do not reach us. Please ensure you pass on the tracking number to us AND retain proof of postage. Our postal address is :
Shop 2/419 Parramatta Road, Leichhardt NSW Australia 2040